Mike Barnato

#ThriveNotDive – using Management & Marketing, Martial Arts Principles & Mindset & Behaviour

Posts Tagged ‘TheMindfulMartialArtist

Learnings from Lotus position

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I was pleased to do the Lotus position yesterday at the gym.

I know I don’t look very happy.

But I was!

After some 30 years and three separate knee injuries (at volley ball, skiing and martial arts) I managed it!

How?

I had training to strengthen my legs, lots of practice and managed to over come my fear of a further injury. My fitness trainer – Tony Laliashvili -had introduced me to a guy who made it look easier and the element of rivalry helped.

The same factors also apply to leadership and management practices, martial arts and sports, in my view. Train, practice, look for role models and be positive.

So try to drop the “T”.

confidence-i-can

The governance of the Child Sex Abuse Inquiry: SSHARKSS.

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Don't jump to conclusions for blogelephant going under

UPDATE ON PUBLIC INQUIRIES

Over the period 1990 to end Dec 2017, £639 million has been spent on 68 public inquiries. Amongst the best known are: Bloody Sunday, Chilcott, Mid Staffordshire Foundation Trust, Harold Shipman & Soham murders. Some issues are cost, delays and implementation of recommendations.

This was my attempt in 2016 to analyse the governance of this Inquiry in terms of SSHARKSS.

It seems to have gone quiet with this inquiry. The Chair would probably argue that they are making good progress and getting on with the job. It may also reflect concerns about other events like Grenfell, MeToo, Brexit and so on.

02112016. First written update on progress was published on 31102016. It included background, objectives, achievements and commitments.

30092016. An announcement that the Counsel (senior lawyer) to the inquiry  had resigned. The Times also reports that the ex Chair wrote that there needs to be a full review of the Inquiry and basis and scale of the inquiry.

The Home Secretary rejected this view but announced two practical pilot projects – safe houses – on 11092016 on the Andrew Marr show.

The Independent Inquiry into Child Sexual Abuse (IICSA) is currently led by Professor Alexis Jay.

The Prime Minister recently queried the governance of large businesses. What about the governance of this inquiry?

Here are eight questions to ask (SSHARKSS).

Strategy.

What’s the end in mind and what are the priorities?

The IICSA seems to have three purposes:

  • Catharsis;
  • Prosecution; and
  • Stopping abuse in the future?

But what are the priorities between them?

If it is stopping future abuse, do you really need to try to uncover all historic abuse first?

Surely not?

 

Structure.

Does it have the right skills and roles?

It has had four chairs in two years.

A wide range of skills are needed such as leadership, management, legal, administrative, IT, child, institutions, evidence and case management.

Technically the inquiry looks like a “portfolio” of projects but there seems to be no mention of project skills.

It is unclear how various leadership roles fit together under the Chair.

 

Happen.

It has massive scope – all instances of abuse in living memory in all institutions in England and Wales.

Is that do-able?

What’s actually happening in performance?

It is difficult to tell. It has c200 staff but little has been reported.

 

Actions.

Do its actions combine engagement and discipline?

There are no  published deadlines, not even for emerging findings.

“Justice delayed is justice denied.”

In my experience, no project (and the inquiry is a collection “a portfolio” of multiple projects) can really work without deadlines.

An internal review of its approach to investigations was announced by the new chair.

 

Resilience.

Are risks understood and actively managed?

The appointment risks didn’t appear to be.

If, as some argue, it has been an establishment conspiracy, then it is difficult to appoint figures from the establishment.

 

Ki. Does it comply with the spirit, and letter of good practice, transparency and integrity?

On the one hand, victims’ memories will fade of the details of historical abuse.

On the other hand, some people will be mistaken.

Is it fair not to allow cross examination by representatives of the accused?

 

Sustainability.

Are there biased incentives?

People paid by the day have little incentive to speed things up.

Fantasists may hope for damages.

Establishment offenders want to cover things up.

 

Stakeholders.

Can it retain any credibility with victims?

Those convinced of a wide ranging establishment cover up are likely to see the delays and problems as part of that, rather than due to bad luck, mismanagement or flawed policy.

Civil servants, many seconded from the Home Office are also likely  (unfairly) to be seen in that light.

Images. Jumping to conclusions. The elephant (in the room?) is too big to grasp.

 

Please feel free to comment on this post or to contact me here:

mike@barnato.com

@MikeBarnato

mikebarnato.wordpress.com

#MMAMike

#Processes: STOP falling into these 4 traps

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Spaghetti plant for blog

Business process re-engineering (BPR) is topical as we struggle with the seven big challenges for 2018.

It’s not new – the idea started as principles of scientific management in the early 1900s.

Elements have been badged as quality, value for money, efficiency, lean and so on.

The idea

But the basic idea is unchanged. It is:

  • An organisation can be seen as a collection of processes.
  • Successful processes are managed; they are not the result of history.
  • ‘Every process of a business should be, can be, and must be, measured, compared and continuously improved’. Dr W Edward Deming

Typical issues are:

Big bottlenecks,

Unnecessary complexity,

communication bridge words bridge illustration

Poor information,

Wrong tools,

wrong tool for blog

Lack of learning,

learning-for-blog

Silo working,

Overload,

overload

Outdated technology; and

Waste.

Dangers

BPR programmes can cause disruption, without  generating value.

In my personal experience of 40 BPR assignments, there are four traps to avoid: strategy, technology, organisation & processes or STOP for short.

Here are some ideas to deal with them.

Strategy 

  • Think creatively about improvement; don’t just produce maps of existing processes.
  • Check if the work is needed at all and if efforts are focused on priorities. (At one client, an international car manufacturer, I analysed sales processes. Then told an astounded Board that 80% of sales effort was spent helping headquarters, rather than selling cars.)
  • Make sure that you don’t create something efficient that destroys service or safety.

Technology 

  • Make technology a servant, not a master. It is just a tool but it often becomes a trap.
  • Don’t just automate current processes; the point is to transform the fundamentals.

Organisation

  • See processes as part of work, organisation, management and behaviours – poor managers or unclear roles can destroy good processes.
  • Develop, train and listen to staff.
  • Take delivery partners into account.

Process 

  • See processes from a customer’s perspective; don’t just rely on what you are told. ‘It’s OK to listen to the weather report, but it’s not a bad idea to look out the window to see if it is raining.’
  • Apply ideas from a number of approaches – such as lean thinking, six sigma, public value and operational efficiency – not just one.

Picture by Lukadian

Please feel free to comment this post or to contact Mike here:

mike@barnato.com

@MikeBarnato

mikebarnato.wordpress.com

#MMAMike

 

#Projects – Five common traps (5Cs)

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Babel

Here are five common #project traps in my experience.

Change and benefits

The business benefits case is unrealistic.

And it’s unclear clear how transformation, will be achieved.

Capability & capacity gaps

Some, or all, of:

  • Ownership,
  • Top team support,
  • Stakeholder engagement,
  • Necessary skills; or
  • Available time.

are missing.

Chunking of projects

There are too many projects and/or they don’t fit together.

(un)Certainty

There is no effective risk management, resilience or agility.

Chains and weakest links

Bottlenecks exist and there’s insufficient time for proper testing before going live.

A project is only as strong as its weakest link.

Image of Tower of Babel (a project with an unclear rationale and poor foundations) by Pieter Bruegel the Elder, taken from en.wikipaedia.org.

Trees. And why they matter for managers and business

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thE4PWUDXZ

I like trees. I have a large willow tree in my garden. It’s the oldest living thing I know. Here are five managerial analogies:

1. The late Stephen Covey used “sharpening the saw” as an example of the need to invest in improving skill and knowledge in his Book “The seven habits of highly effective people.”
2. A second principle was about time management – “First things first”. Since trees take time to grow, the best time to plant a tree is twenty years ago.
3. Management consultants often use the expression “Low lying fruit” to suggest that it is easiest to tackle easy tasks when embarking on change.
4. Gardeners often think in terms of cutting back and trimming, to create better sustainable future growth.
5. Leaders need a sense of perspective. They need to be able to see the wood for the trees.

Do they make sense? Here’s my take:
1. Knowledge and learning make the difference.
2. It’s not always easy to decide what to do first.
3. Low lying fruit can become a mask for poor treatment of the weak.
4. There is certainly something about simplifying.
5. In my experience, few leaders can see both the big picture (needed for vision) and the detail (needed for implementation.)

And my favourite tree? The bamboo tree. It’s a metaphor in martial arts for flexibility and agility.

Image: Willowbrookbiblecamp.org

Thin. When it’s thick to be (too) thin.

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Balancing risk and opportunity

Balancing risk and opportunity

UPDATE: I wrote this before the Tess Holliday appearance on the front page of Cosmopolitan.

https://www.newshub.co.nz/home/lifestyle/2018/08/plus-size-model-tess-holliday-s-cover-of-cosmopolitan-creates-controversy.html

Unreal

Images are often retouched to make women appear thinner and taller.

How many social media images do you see that are unreal and enhanced by:

  • Plastic (implants);
  • Poison (botox); or
  • Photo shopping?

The 3Ps.

Impacts

What is the impact on young women/girls in terms of:

  • Confidence;
  • Lifestyle; and
  • Eating disorders?

Fashion

We know that appearance matters.

It’s certainly fashionable to be thin.

The classic quote, by Kate Moss, is: “Nothing tastes as good as skinny feels.”

Fit

BUT thin is not the same as fit.

The Sunday Times recently ran a “fit-not-thin” campaign.

Guy Ritchie allegedly said:

“Sleeping with Madonna is like cuddling up to a piece of gristle”.

And Jennifer Aniston said

There’s nothing to announce, just a couple of pounds.”

Future

When will the fashion industry turn away from super skinny models?

When will social media sites stop encouraging eating disorders?

 

Please feel free to comment this post. You can also contact me here:

mike@barnato.com

@MikeBarnato

mikebarnato.wordpress.com

#MMAMike

 

Finding Talent: Appearance v success

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This fragile rose survived a storm

Appearance matters.

It’s the theme of the book “Blink” by Malcolm Gladwell.

Or the saying “You only have one chance to make a good first impression.”

Cheryl Cole wouldn’t be on TV if she wasn’t a beautiful woman.

A pit bull has street cred in a way that a poodle doesn’t.

Interviewers look closely at body language – eye contact, smiling, hands folded and so on.

There’s a big increase in cosmetic surgery and recent books about “erotic capital”.

But appearance is a poor predictor of business or management success.

I liked the 2011 film Bridesmaids.

Bridesmaids

The glamorous, but unhappy, heroine turns to the plain fat girl for comfort.

It turns out that the latter owns 18 houses, has the best camper van on the market and the highest security classification. And she gets her man!

The Rain Man was brilliant, despite appearances to the contrary.

Getting the right people on your bus is critical to success.

But don’t decide just on appearance.

It’s wasteful and possibly discriminatory.

And men need to be particularly careful when judging women.

Remember that Ginger Rogers did everything that Fred Astaire did; only she had to dance in high heels and backwards.

Fred Astaire & ginger rogers

Instead:

1. Suspend judgement and have an open mind.

(Think umbrella – it’s only useful when open.)

Umbrella

2. Consider their achievements, personality, knowledge, competencies and attitude.

3. Speak informally to previous employers.

4.Test them out with a small project or exercise.

When putting together client project teams, I always gave a small piece of work to someone and judged them by the result.

Picture by jo-h. It shows a rose with rain drops on it. Its appearance is fragile but it survived a rain storm.

March forth!

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Don’t hang about – march forth!

Today is March the fourth.

An American friend told me it sounds just like March Forth.

So here are some ideas, from my past posts on how to March forth:

Make use of your peak energy levels

Learn from Lampard’s penalties

Combat email exhaustion

Look to NOAH for project guidance

I hope they help you.

Picture by cliff1066

Sex, shopping and bargains

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Jumping to conclusions

My wife had asked me to buy her a magazine. She wanted The Tatler or Good Housekeeping or Woman and Home.

So I went to the newsagent.

I came back with three magazines – Cosmopolitan, Zest and Company.

They were bundled together, in the centre of the newsagent’s shelves, in a value pack, at 32% off.

My wife discussed my behaviour because I hadn’t purchased any of the magazines that she had requested.

She wanted to know why this had happened. Was it because:

  • I was a poor listener?
  • She had communicated her wishes badly?
  • There was a special offer?
  • The headline in Cosmopolitan was “Seven steps to mind blowing sex”?

Please don’t jump to conclusions.

Picture by Fits Ahlefeldt-Lauvig

What can we learn from the Rain Man?

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Kim Peek (right): savant & genius

Kim Peek died on 19 December 2009. Who was he? The inspiration and model for the film the Rain Man. Starring Dustin Hoffman, it won four Oscars.

At one level Kim was a savant. He could not walk until he was four. But he began reading newspapers and books when he was two. He was looked after by his father until he died at the age of 58. The picture shows him on stage with his father.

At another level he had a photographic memory. He memorised 12, 000 books. He could recite the entire bible at the age of six. He was rated a genius by several universities, in some fifteen subjects.

What does his story tell us?

Be careful how you judge people

Appearances can be deceptive. Kim and his father toured several colleges and prisons. They handed out a card. It said:

“Learning to recognise and to respect differences in others, and treating them like you want them to treat you, will bring the joy we all hope for.”

Left and right brain

Peek had a brain condition. This did not filter information between the left and right hemispheres of the brain. The left brain is the analysis and facts bit; the right brain is the softer people side. Essentially his brain was a human database, able to hold masses of information in his head. You need both left and right brain approaches to succeed.

Marketing

Peek only became recognised after the firm Rain Man in 1988. But he did not receive any money from its success. Perhaps his father didn’t want too much publicity. Perhaps he was not newsworthy. But Peek was unique. These days with social media, it could be very different.

Picture by rust.bucket

Don’t say Dubai to risk (The 5C warning signs)

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Burj Dubai

In a post, What Northern Rock tells us about risk management, I discussed managing by pulse beats, not by post mortems.

The idea of managing by pulse beats is to

  • Identify warning signs;
  • Monitor them; and
  • Take action before issues become problems.

As distinct from waiting and trying to work out why the patient has died (post mortem.)

Since then two seemingly remote, hard to predict,  high impact events have occurred.

North West England has suffered major floods. And debt repayments have been put on standstill by Dubai World.

Dubai had a vision of diversification, including the world’s tallest building and biggest reclaimed island.

Was it a visionary dream or just a dangerous delusion? Several commentators refer to “just deserts”.

But what were the warning signs? In hindsight:

Carbon footprint. It included the world’s largest snow dome, built in a desert.

Cranes. At one time one-third of the world’s large cranes were in Dubai.

Crap. Raw sewage started to be dumped in the sea by the poorly paid imported labour force.

Credit crunch.

Confusion. Was it a commercial debt of Dubai World or a sovereign debt of Dubai?

Picture by Joi

Driving change in challenging times

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This is my first post. Welcome!

It is the start of a rather challenging year. The first recession in the UK for over a decade. A dramatic loss of confidence. Masters of the universe who have demonstrated their fallibility and become zeros rather than heros.

In future blogs I shall reflect on what this might mean for leadership, strategy and transforming the way we manage organisations, people and programmes.

You can find more about my work on linkedin and my interests on facebook.